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Privacy Policy

Last updated: 19 January 2025

1. Introduction

This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit and use the website https://forrest-glamp.eu/ (hereinafter – the “Website”).

The Website is operated by SIA Rest Eco,
Registration No.: 40203296291
Legal address: Aleksandra Grīna bulvāris 5–30, LV-1048, Rīga, Latvia.

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Latvian laws.

By using this Website, you agree to the terms of this Privacy Policy.

2. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, you may contact us:

📞 Phone: +371 277 22 555
📧 Email: Šī e-pasta adrese ir aizsargāta no mēstuļu robotiem. Pārlūkprogrammai ir jābūt ieslēgtam JavaScript atbalstam, lai varētu to apskatīt.

Physical location of services:
Cielavu Street 4, Vēsma,
Saulkrasti Rural Territory,
Saulkrasti novads, LV-2160, Latvia

3. Information We Collect

We collect two main types of information:

3.1 Anonymous (Non-Personal) Data

This data does not identify you personally and may include:

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent

  • Referring websites

  • Date and time of access

This information is collected automatically and used to:

  • Maintain and improve the Website

  • Analyze usage trends

  • Improve user experience

3.2 Cookies

Cookies are small text files stored on your device to ensure proper Website functionality and analytics.

Cookies may be used to:

  • Remember preferences

  • Improve navigation

  • Analyze Website traffic

You can manage or disable cookies through your browser settings.
Disabling cookies may affect Website functionality.

3.3 Google Analytics

The Website uses Google Analytics to collect anonymized statistics about visitor behavior.

Google Analytics may collect:

  • IP address (anonymized)

  • Device and browser data

  • Interaction with Website pages

This data is used solely for analytical purposes.
We do not combine analytics data with personally identifiable information.

More information: https://policies.google.com/privacy

4. Personal Data

Personal data means any information that can identify you, such as:

  • Name

  • Email address

  • Phone number

  • Booking or inquiry details

  • Messages sent through contact forms

We collect personal data when you:

  • Contact us via forms, email, or phone

  • Request information or make inquiries

  • Subscribe to newsletters (if applicable)

  • Make or request a booking

Your personal data is processed only for the purpose it was provided.

5. Purpose of Data Processing

We process personal data to:

  • Respond to inquiries and messages

  • Provide information about our services

  • Process accommodation or SPA requests

  • Communicate booking details

  • Improve our services and customer experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal data.

6. Booking and Third-Party Services

Accommodation or service reservations may be processed via external booking or payment providers.

These providers process data according to their own privacy policies and GDPR requirements.
ForRest Glamp does not store payment card details.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Meet legal or accounting requirements

When data is no longer needed, it is securely deleted or anonymized.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to data processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at Šī e-pasta adrese ir aizsargāta no mēstuļu robotiem. Pārlūkprogrammai ir jābūt ieslēgtam JavaScript atbalstam, lai varētu to apskatīt..
We will respond within the legally required timeframe.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers

  • Encrypted connections (SSL)

  • Restricted access to data

However, no system is completely secure, and we cannot guarantee absolute data security.

10. External Links

The Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policies of any external sites you visit.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page and become effective immediately upon publication.
We encourage you to review this Policy periodically.

12. Legal Disclosure and Jurisdiction

We may disclose personal data if required by law, court order, or government authority, or when necessary to protect our legal rights.

This Privacy Policy is governed by the laws of the Republic of Latvia.

13. Consent

By using this Website and submitting your personal data, you confirm that you have read and understood this Privacy Policy and agree to the processing of your data as described.